Start with the specific disagreement
An invitation to resolve a dispute should tell the other person what the disagreement concerns, why you are contacting them, and what participation involves. Keep it neutral and voluntary. A useful invitation opens a conversation without implying that the recipient has already accepted your account or must agree with a proposed outcome.
Work through the facts, one step at a time
Identify the matter clearly
Use a recognizable transaction, invoice, booking, or event and a brief description of the unresolved issue. Avoid a long accusation in the invitation. Check that the contact details belong to the intended person and that they have authority to discuss the matter if a business is involved.
Explain the proposed process
Describe SettleBetween accurately as an AI-assisted service for a private resolution discussion. The parties decide whether to participate and whether to sign an agreement. Make clear that an invitation is not a court document, a decision against the recipient, or proof that the claim is valid.
Leave room for a response
Ask whether the person is willing to engage and allow them to correct contact details or suggest another suitable channel. Do not use repeated invitations or third-party contact to pressure them. If they decline, consider the available next step separately rather than treating the refusal as an admission.
What this can look like
A freelancer invites a client to discuss one disputed invoice. The invitation names the invoice and says the aim is to compare the scope and payment options. It does not claim the platform has already decided the client owes the money.
This is an invented scenario to explain the approach, not a customer result or a prediction of your outcome.
Records worth gathering
- Correct recipient and contact details
- Recognizable matter or reference
- Concise neutral issue summary
- Record of existing contact preferences
Keep originals and prepare copies of the relevant parts. Redact unrelated personal details before sharing. Explain any gaps in the record rather than filling them with assumptions.
Open a clearer conversation
Edits stay on this page and are lost when you leave. Nothing is sent automatically. This is a discussion starter, not a legal notice or settlement agreement.
Before you agree to the next step
Do not use a resolution invitation to bypass a no-contact restriction, safeguarding concern, or required formal service process. It does not serve court papers or preserve a deadline. If direct contact is unsafe or prohibited, obtain appropriate support or advice about a suitable route.
Put any proposed outcome into specific terms: who will act, what they will do, the amount if money is involved, and the date. Identify what remains unresolved. An invitation, a discussion and a signed agreement are different stages.
Does the invited person have to pay to respond?
SettleBetween's invited person can participate without paying. The case creator pays the applicable completion fee only if both parties sign an agreement. Check the pricing page for the current local price and describe the arrangement accurately when inviting someone.
A private place to prepare your side
SettleBetween provides private AI guidance for each person and a shared space to discuss approved information. You choose what to share and whether to agree. Availability depends on both parties’ locations and the dispute type.
Free to start. The case starter pays $79 only after both parties sign. The invited party never pays the agreement fee. See included access and pricing.
Prepare your side freeAI can make mistakes. This guide is practical preparation, not legal advice. Use appropriate official schemes or independent advice when needed. A discussion here does not pause external deadlines or guarantee payment.